Shipping and Returns
Free shipping - always!
We offer free shipping anywhere inside the US - including Alaska and Hawaii. We usually ship our products within 1-2 business days of receipt of your order by USPS. We will contact you if for some reason we need extra time to ship. Expedited shipping is available for Continental US only. For shipping to outside US, additional shipping charge may apply - please contact us for details.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item, etc.).
Please return all orders to :
26 Main Street
Leominster MA 01453
We recommend you insure the package for the full value of the merchandise and return it to us using a delivery service of your choice. Please make sure to include a copy of packing slip with your order. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If you need any assistance, please Contact Us with your order number and details about the product you would like to return.